WhatsApp conversations
Jady answers WhatsApp messages through Odoo's WhatsApp app and reads the conversation so far before it replies.
Jady · AI automation by Branded25
Meet Jady, your AI assistant.
Jady answers your customers on WhatsApp and email, keeps your Odoo CRM up to date and moves enquiries towards quotations and booked appointments, while your team stays in control.
What Jady handles
The busywork between a message and a sale.
Jady takes on routine conversations and CRM admin, records everything in Odoo and knows when to hand over to your team.
01Conversations
Email handling
Incoming customer email is recognised and answered by email, so each customer hears back where they wrote.
Approved WhatsApp templates
When a customer has not written in the last 24 hours, Jady can reopen the conversation with a template approved by Meta.
Scheduled reminders
Opt-in reminders for payments, bookings, invoices and services, sent with your approved templates.
02Sales pipeline
Contacts
Jady creates the customer's contact in Odoo, or links the conversation to the contact you already have.
CRM lead creation
Every enquiry is captured as a CRM lead, with a summary of the customer's requirements and intent.
Lead qualification
Jady qualifies leads and opportunities, and moves them to Qualified when your rules are met.
Automated follow-ups
Jady follows up automatically after the delays you configure.
Quotation drafting
Jady creates standard draft quotations in Odoo Sales with the products approved for your business, and moves the opportunity to Proposition.
Won deals
When an accepted quotation is confirmed as a sales order in Odoo, Jady marks the opportunity as Won.
03Appointments
Appointment booking
Once a prospect agrees to a call, Jady offers your Odoo appointment booking link.
Confirmations
Jady recognises bookings made in Odoo, confirms them with the customer and answers questions about the appointment.
Reminders
Jady sends the appointment reminders you configure.
04 Control
An assistant that knows when to hand over.
Jady works within the rules you set. Sensitive moments go to a person, and your team can always step in.
Human handoff
Uncertain, sensitive or failed conversations are handed to a person on your team.
Approval-gated admin assistance
Authorised team members can ask Jady to help with Odoo tasks. Sensitive actions need confirmation and approval first.
Manual reply controls
Your team can generate or send a reply themselves from the CRM whenever they want to.
How it works
From first message to next step.
Every step happens in your own Odoo, so your team can follow each conversation and take over at any point.
- 01
A customer gets in touch
A message arrives on WhatsApp or by email.
- 02
Jady reads the context
Jady reads the conversation so far and what your CRM already knows about the customer.
- 03
The CRM is updated
The contact is created or linked, and the enquiry is captured as a CRM lead with a summary of what the customer needs.
- 04
Jady replies on the same channel
WhatsApp messages get a WhatsApp reply. Emails get an email.
- 05
The next step happens
Depending on the conversation and your rules, Jady qualifies the lead, drafts a quotation or offers your booking link.
- 06
Follow-up or handoff
Jady follows up after the delays you set, and hands the conversation to your team when a person should take over.
Built for Odoo
Works inside the Odoo you already use.
Jady's work is recorded in Odoo. Your team sees the same leads, messages, quotations and appointments, and can step in at any point.
- CRMLeads, contacts and conversation history, with stages from Qualified to Won.
- SalesStandard draft quotations with the products you have approved.
- AppointmentsYour booking link, plus confirmations and reminders.
- WhatsAppConversations through Odoo's WhatsApp app, with Meta-approved templates.
- EmailCustomer emails recognised and answered from Odoo.
- ContactsNew customers created, returning customers recognised.
Jady is built for Odoo 19 and works with the CRM, Sales, Appointments and WhatsApp apps. Appointments and WhatsApp are Odoo Enterprise apps. In the demo we look at your current Odoo setup with you.
FAQ
Good questions. Straight answers.
01What is Jady?
Jady is AI automation built by Branded25. It works inside Odoo to answer customers on WhatsApp and email, manage CRM leads, draft quotations and book appointments.
02Does Jady replace my team?
No. Jady handles routine conversations and admin, and hands uncertain or sensitive conversations to a person. Your team can step in at any time.
03Which channels does Jady use?
WhatsApp and email. Conversations are recorded in your Odoo CRM.
04Do I need Odoo?
Yes. Jady works inside Odoo, with the CRM, Sales, Appointments and WhatsApp apps.
05Can Jady message customers outside WhatsApp's 24-hour window?
Only with WhatsApp message templates that Meta has approved and that you have enabled for Jady.
06How can I see Jady in action?
Book a demo and we will show you how Jady handles conversations, leads, quotations and appointments in Odoo.
Book a demo
See Jady in action.
- How Jady replies on WhatsApp and email
- How enquiries become qualified CRM leads
- How quotations are drafted in Odoo Sales
- How appointments are booked, confirmed and reminded
- How your team stays in control with handoff and approvals